How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You must be a very approachable person for effective management of the team. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
Anew manager will often make mistakes. Accept that you are not always right and admit that to your team members. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. Having a team whose members have different ideas on how to solve a problem would be better. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. Do will not be the one to give those directions on what to do. See what they think about the situation, account or customer. You should understand how your team want to have their problems solved and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.