The most powerful software you will find does nothing but repetitive boring tasks. Have a look at your company and think about the things that need to be done over and over – this is where field service management software comes in handy.
For most firms, tasks like tracking inventory, forecasting workloads, scheduling shifts and preventative maintenance require such a tool. In case you are finding yourself spending a lot of time managing Excel files and charts than the time you spend managing your business, you are an ideal candidate who needs a software upgrade. ServiceMax offers a great field service app that you can install on your field technicians’ smartphones for real time updates and scheduling of tasks and communication with the office staff. Here are some of the reasons you may need versatile field service management software:
1) When the team is too large to handle
When the company started, you only had a handful of service technicians. All of them met in the morning to plan out the tasks for the day and then checked back in the evening before going home. It was easy to track their off days and also conduct field service scheduling manually.
Now that the company has grown, the team has grown and so have the tasks and their time requirements. This cannot be managed manually, and that’s where software comes in to free you from the heartache of overseeing many techs. Workers can use the HR portal to request holiday time … Read More